March 2008 Transportation Times e-Newsletter

An Effective Safety Program

drug testing Transportation professionals should not overlook the importance of having an effective safety program. By developing a step-by-step formal reference containing the company’s safety-related policies and procedures, carriers can provide employees the knowledge and skills necessary to perform at a qualified level.

Developing a Program Overview

Fleet safety is dependent on management’s commitment to implementing a formal safety program. An effective safety program will interact with most aspects of fleet operations and challenge the skills and knowledge of its supervisors and drivers.

Carrier Checklist:

  • Put the safety program in writing and be sure it is supported by management
  • Designate a person who has responsibility for safety and compliance with regulations
  • Give the safety director opportunity for professional development by attending training seminars and industry association meetings
  • Have the company and their supervisory staff maintain membership and remain active in trade and professional associations
  • Ensure the fleet safety program provides for safety management to:
  • Recruit and screen new drivers
  • Monitor driver qualifications and safety infractions
  • Provide training to upgrade driver skills and knowledge
  • Provide a formal mechanism for investigating and reviewing accidents
  • Implement safe driving incentive
  • Monitor maintenance and equipment safety
  • Oversee and implement regulatory compliance
  • Establish carrier safety standards
  • Communicate program goals to drivers and supervisory personnel
  • Monitor program effectiveness
  • Offer recognition to drivers who meet the required standard of performance

Preventable Accidents

Work to reduce accidents that occur because the driver did not act in a reasonable manner to prevent them. In judging whether the driver’s actions were reasonable, determine whether he or she drove defensively and demonstrated skill and knowledge. The concept of a preventable accident is a fleet safety management tool designed to:

  • Help establish a safe driving standard for the driver
  • Provide a criterion for evaluating individual drivers
  • Provide an objective for accident investigations and evaluations
  • Provide a means for evaluating the safety performance of individual drivers and the fleet as a whole
  • Assist in dealing with driver safety infractions
  • Assist in the implementation of safe driving recognition programs

Carrier Checklist:

  • Develop a company program for investigation of accidents
  • Establish an accident review committee
  • Define a standard for the safe driving performance of company drivers
  • Ensure the company standard for safe driving performance is challenging enough to highlight areas for safety improvement
  • Instruct drivers about the company standard for safe driving
  • Instruct drivers about company procedure for evaluating the preventability of accidents

Qualifications and Performance

Driver performance is key to an effective safety program. Safe driving requires skill, knowledge, integrity and physical and mental health. Public safety and company reputation requires that drivers be fully qualified. Carefully select new drivers and adequately monitor procedures for existing drivers.

Carrier Checklist - Hiring new drivers:

  • Ensure recruiting efforts attract and adequate number of qualified applicants for effective selection
  • Establish a formal procedure for interviewing, testing and screening applicants. Defined standards of skill and knowledge to be met by successful applicants.
  • Utilize appropriate methods to check out previous employment history and references.
  • Check the applicant’s physical qualifications.
  • Ensure all drivers meet the Federal Motor Carrier Safety Regulations (FMCSR) qualification requirements.

Monitoring existing drivers:

  • Develop a formal program for monitoring driver’s qualifications.
  • Perform a periodic review of the driving record.
  • Perform a periodic review of drivers’ health.
  • Monitor drivers for drug and abuse
  • Develop a means for identifying deficiencies in drivers’ skills and knowledge and a procedure for remedial training.
  • Establish a procedure for issuing reprimands and terminating unqualified drivers.
  • Develop a policy for dealing with driver infractions. Include progressive disciplinary actions, including remedial training.

Safe Driving Recognition

Recognition and incentives for superior driving performance should be an integral part of a formal safety program. Selected drivers should be set forth as examples for the rest of the fleet. Develop your own incentive program internally, or participate in national safe driver award programs with associations such as the National Safety Council or the American Trucking Associations.

Carrier Checklist:

  • Develop a formal safe driver recognition and incentive program.
  • Establish a means for evaluating driver performance.

Goals for safe driving recognition:

  • Encourage safe driving performance
  • Heighten driver safety awareness
  • Foster driver professionalism
  • Monitor individual driver performance and skills
  • Monitor fleet performance and effectiveness of the fleet safety program

Alcohol and Substance Abuse

Alcohol or substance abuse should not be tolerated. It has been well documented that drivers under the influence of alcohol or drugs are involved in about half of all fatal traffic accidents. Be aware of the seriousness of this problem and establish procedures to control it.

Carrier Checklist:

  • Thoroughly check driving records and references of new hire applicants for evidence of driving or substance abuse problems
  • Establish a written policy for dealing with abusers
  • Make all drivers aware of the ways in which drinking and substance abuse affect driving performance, and of the company’s formal policy regarding it
  • Ensure drivers immediate supervisors and dispatchers know how to identify personnel under the influence
  • Because immediate supervisors are in the best position to observe unusual driver behavior, they should be aware of changes in work behavior, personal relations, emotional moods, and any appearance of drivers
  • Motivate immediate supervisors and dispatchers to notify management about problem drivers
  • Have a list of references and potential sources for help available to drivers

Driver checklist:

  • Don’t drink and drive
  • Don’t abuse drugs, legal or illegal
  • Find out if prescription or over-the-counter medications may adversely affect safe driving
  • Get help immediately if you have, or think you may have an abuse problem

Illness and Fatigue

Ill or fatigued drivers can be a hazard to themselves and others. Despite knowing this, drivers sometimes push their bodies beyond reasonable limits. This is why comprehensive federal regulations regarding physical qualifications and hours of service have been established.

Carrier Checklist:

  • Ensure supervisors are fully aware of all the FMCSR that relate to physical qualifications, medical examinations, and hours-of-service
  • Clearly spell out maximum on-duty and driving times to drivers
  • Crosscheck driver logs with odometer readings, fuel receipts, and weight scale tickets
  • If you suspect driver violations, use tachographs or on-board trip computers if possible
  • Explicitly inform drivers how violations will be dealt with

Driver checklist:

  • Don’t start a long trip unless you are well rested
  • When possible, schedule your trips so that you drive when you are normally awake and sleep when you are normally asleep. Don’t throw off your body clock more than necessary
  • Be careful with any kind of medication. Many medicines can make you sleepy
  • If you get drowsy, don’t drive. At least take a short nap until you can drive somewhere to get good sleep.

Continuous Education and Training

Factors to consider when continuing education and training for drivers:

  • Curriculum content
  • Adequacy of facilities
  • Compatibility of training vehicles with company fleet
  • Staff qualifications and experience
  • Certification
  • Referrals
  • Hours of actual driving instruction and practice

Driver training aids are available in abundant supply. Take care in locating, selecting and evaluating the most appropriate ones for the company. Determine what mix of audio-visual aids, posters, manuals, pamphlets, and other literature is most effective in improving the company’s training program.

Carrier Checklist:

  • Conduct a current survey of available driver training aids. Consider those available from national and state truck associations, safety organizations, company in-house productions and private sector providers and consultants
  • Ensure the safety-training program selected utilizes audio-visual aids
  • Update training as needed to meet new regulations and license requirements
  • Company driver manuals are a key training and communication link between the company and its drivers. It is indispensable for training new drivers and is a reference for existing drivers.

Planning Schedules, Loads and Routes

Tight schedules, unusual cargoes, and unfamiliar or hazardous routes cause unfavorable driving situations. Assist the driver with pre-trip planning to minimize the risk associated with such conditions.

Carrier Checklist:

  • Minimize tight schedules and make allowances for adverse weather conditions
  • Review schedules and enforce hours-of-service statutory regulations. Develop a disciplinary policy to deal with violations
  • Maintain records of driver duty status
  • Develop a means of forecasting available driver hours
  • Plan dispatching to minimize the need for excessive on-duty schedules
  • Ensure dispatchers know how to match cargoes with vehicles during dispatching
  • Instruct drivers how to deal with sealed cargoes
  • Determine how the company handles overloading
  • Determine how the company instructs drivers with regard to improperly loaded or secured cargoes
  • Plan routes and coach drivers to avoid high-hazard locations

For more information: The content of this material has been taken in large part from information published by the Federal highway Administration and Federal Motor Carrier Safety Administration. For more information on a range of issues affecting motor carrier safety and security, go to the FMCSA Web site: fmcsa.dot.gov.