Jeannie has been working at RSI for more than 10 years. She’s the first voice you hear when you call. She is a real people-person, and is very dedicated to helping not only our customers, but the staff as well.

Q: What made you decide to go into insurance?
A: I was looking for a change from being in banking for over 10 years. I applied for a clerical position for a personal insurance broker and was hired. I liked working in insurance, and soon thereafter, a friend referred me to RSI.

Q: What do you love/dislike about your job?
A: I love assisting the RSI staff and our clients. There is nothing about my job that I dislike.

Q: Describe what your do for RSI .
A: I answer the phones, process incoming mail, outgoing Fed-Ex requests, order MVR’s , and much more.

Q: What are your favorite hobbies?
A: I crochet baby blankets.

Q: What is one thing most people would not know about you?
A: I was a widow at 37 years of age. After being married for 17 ½ years, my husband, John, died of a heart attack. He was a truck driver, and was 39 when he died. He left me with a teenage son, and two little girls to take care of alone.

Q: Is there something you have always wanted to do, but haven’t gotten the opportunity yet?
A: I would love to go to Hawaii, or take a cruise to Hawaii.

Q: Any hidden talents we don’t know about.
A: I draw and do oil paintings.

Q: Describe your most rewarding experience at RSI.
A: I recently negotiated with our FedEx vendor to add ground service. I was able to get a lower rate, and save the company a lot of money.  

Q: What book or film has most influenced you?
A: The book I was most influenced by was a biography about Abraham Lincoln. And I really love the movie Gone With the Wind.

Q: Tell us about your family.
A: I have 1 son, 2 daughters, 2 stepsons, 5 grandsons, 4 grand daughters, and one more grandchild coming sometime in March 2008.

Q: Where did you grow up and go to school?
A: In Paramount, CA

Q: Who is your favorite singer/band?
A: That would have to be Elvis Presley, and the Bee Gees.

Q: If you had 3 wishes from a magical genie, what would they be?
A: I would wish for a house for each of my children.

Q: If you won 1 million dollars, what would you do with it (besides taking me on a Caribbean cruise)?
A: I would buy myself a newer home, and help my children.

Q: What is your favorite memory of or at RSI?
A: Oh, that would have to be my first day of work. I worked 3 ½ hours, and then went to lunch. I did not come back because during lunch I broke my foot. Luckily, RSI kept my job open, and hired a temp to cover my desk for a few days.

Q: Who is your favorite comedian?
A: I loved watching Johnny Carson as a teenager because he was so entertaining.

Q: How can one employee make a difference?
A: Give your best daily , and you will always be rewarded for it in one way or another.